Tech Support & Maintenance

Keep your store running smoothly, securely, and efficiently—so you can focus on growth

We don’t just wait for problems—we actively monitor and prevent them. Our tech support includes:

Custom Log Alerts: Errors should not occur, but when they do we are notified immediately, and quickly act to resolve them.
Website Health Monitoring: We continuously monitor your site uptime with an integrated health check page.
Daily Reports & Trend Analysis: We run daily reports to identify risks and prevent potential failures.
Fast Issue Resolution: We take immediate action to keep your store running smoothly.

Our tech support service starts at 4 hours per month, ensuring your store remains secure and high-performing.

Time remaining from the previous month can be used the following month for maintenance tasks such as page updates, etc.

Need more coverage? We offer customized plans tailored to your business needs.